Showing posts with label collaboration. Show all posts
Showing posts with label collaboration. Show all posts

Friday, August 21, 2009

The IntellaCore Experience

We enjoy working with interns at IntellaCore. The interns work with us to gain experience, and we benefit from their unique perspectives. We had a few great interns with us this summer, and we thought that it might be interesting for you to read one of the interns' perspectives.

Dear readers,

I’m Lucile, a French student who is completing a summer internship at IntellaCore. To do my internship abroad, in an international company, was the best opportunity I ever had in my young life. In 3 months, I was able to use my English in a global working environment thanks to IntellaCore.

In US, internships are really considered as a job, executives trust young students who have just graduated from college. They give you the chance to have some responsibilities inside the company and they train you to become efficient with many tasks and independent.

I was so surprised the first time when an employee or my supervisor asked me: What’s your opinion? Which value could you bring to the enterprise? My first French reaction: I’m just an intern, why they need my point of view?

This way to manage people, especially for interns in France, that doesn’t exist. Who cares about the point of view of a 22-years-old girl? In France, you have to follow the boss, he’s the only one who has an opinion and you have to be agreed with him at anytime. The hierarchy is really important in my country of origin.

I learned from that: your thoughts have the power to create (both good and bad things) but sometimes when you let others know your mind that is the problem. Let’s think about it, you have grand dreams and things you want to accomplish. This is the number one killer of dreams, sometimes it is good to work on your aims silently. That means to stay positive and motivated. I need to be more confident with myself and to act as a specialist in my own field. How to sell myself? That’s the question.

A good point in US job environment is COLLABORATION; you have to work with your team and your manager to achieve a common goal. In an American company everyone is an important part, managers adapt the tasks to the employees’ strengths and capabilities, and people are more efficient with this method. They know what are your skills and your personality, so they give you a task in ad equation with that. In my opinion, I learn more like that, and when you’re ready, you have more responsibilities and you can feel free to take some initiatives. I think it’s a cultural difference; American people don’t like uncertainty so they explain to you everything and your role is so much explicit in a corporation.

More about my job at IntellaCore:

During the last past 3 months, I learn so many things on how to do business in US, to analyze different kind of markets, to work in a global environment, to improve my computing skills by using social media and software. I was able to work with the marketing team and the sales department on several projects.

Regarding my job in marketing and communications, we set up the marketing plan for the company with a calendar, we try to find the best tools to have an efficient Internet presence, we write the newsletter, the Global Guru blog. We organized several webinars (online seminars) with the CEO, Michael Malloy, it was the first time I use this tool to share some knowledge. The world changed, and businessmen don’t need to travel anymore in this global Internet economy! I translate informative documents in French for IntellaCore. An important part of my work is to find good articles in economics news focused on the businessmen’s interests. It’s a daily task, useful for me because I have to read professional articles in English and be able to do a selection, in order to post them on Twitter.

The main goal for this part of my internship was to understand exactly: Which are my company’s needs, which capabilities I can bring to them, how I can help them to succeed and give them a new point of view on their company.

Regarding my job with the sales department, I was able to work on a project for a client. How they can go into new markets: Canada and UK. For this part, my first language, French, is really useful to call resellers and distributors in Quebec. I noticed that these prospects really appreciate to talk first with someone in French. Don’t be worried, most of them speak really well English so our client and IntellaCore will be able to continue to build these relationships. It’s one of the main advantages to work with IntellaCore, they give to companies really good advices in international business and Internet technologies.

I learn a lot on how to analyze a market, how to find appropriate people in these companies, how to stay in touch with them, how to adapt my communication to their culture.


I’m sure you will be interested to know, what are the differences between working in France and in US:

  • Hierarchy is more important in France than in the US.
  • In France you never include religion, stories concerning your private life, or a sense of humor when you call a partner in a work environment, it is common in the US.
  • In the US it’s harder to organize an event outside the office to gather all the co-workers; they don’t like to share their private life and professional life. In France, it’s common to go out with your co-workers, to offer them some gifts for occasions and become friends with them.
  • In France, interns are not well treated like in US, we do the same job as a employee for free and without recognition by your boss. In US, they believe in young people like interns, and you can easily give your point of view.
  • American businessmen and young graduated people don’t hesitate to travel in US or abroad to find the job of their dreams, whereas French people don’t like to leave their country.
  • French students speak more foreign languages than American students, even if we have the reputation to not speak English with a good accent (I agree on this point…). Everybody has to learn 2 foreign languages until the High School Exam.
  • In France, we have more laws to protect workers from bad working conditions like a maximum working hours of 35 hours per week, which doesn’t exist in US. Americans work more than French.

Monday, June 1, 2009

5 Ways Technology Has Changed the Way We Do Business

In technology, it’s not about the last 10 years. It’s about the last 3 years. In the past 3 years, the rate of change in regards to technology has increased drastically. Businesses processes have changed and made organizations more efficient. At the same time, technology has opened lines of communication, allowing businesses to communicate and collaborate beyond borders with ease. Collaboration is the future of business competitiveness as companies become more innovative, connect to people better, and overall act faster in the "flattened" marketplace of today's global, internet economy.


1. Technology has made business faster
It is undeniable that technology has made business move much faster than before. Personal computers and the Internet have revolutionized the way we work. E-mail interactions have replaced memos, phone calls, and faxes. Smartphones can connect you with your entire business network while you are out of the office, allowing you to respond quickly. Workflows and automated tasking systems have cut down on organizational bureaucracy, streamlining operations. Speed, matched with technology, adds flexibility and responsiveness to interactions.


2. Technology has allowed for far-reaching collaboration
The Internet has allowed geographically dispersed teams to virtually meet from anywhere in the world. Conference calling, video conferencing, e-mail, cloud computing, Skype, and instant messaging have flattened the world. Additionally, with social networking sites like LinkedIn, businesses can connect to an even larger business network. The result is greater productivity and a wider blend of talents, abilities, and viewpoints.


3. Technology has flattened the marketplace
In the same way that technology has allowed for collaboration beyond geographical borders, technology has also reduced the barriers to entering markets around the world. This allows buyers and sellers from around the world to connect and do business. Skype, video conferencing, and online translation services help people to communicate and close deals.


4. Technology in business encourages innovation
Don’t like the way something works? Do you notice that customers have a certain need that is not being met? Do something about it. An example is Zillow, a website created by two former Microsoft employees that helps people get through the maze of real estate transactions. When they launched the site, real estate agents were initially against the idea, but now they collaborate with buyers through the website. The two noticed a need for transparency in the market. With the site, they have created a way for buyers and sellers to share information on houses for sale.

As technology advances, the prices are dropping and it becomes more user-friendly. Many people have the tools to design new and innovative software to solve common problems and improve efficiency. Additionally, technology is becoming more accessible to users all around the world, including users in developing countries. The next big thing could be in development at this moment in Rwanda.


5. Technology has changed how we connect and sell to clients
Perhaps the most important change, technology has allowed businesses to connect and sell to clients in new ways, including mass e-mails, blogs, and recently, Twitter. These tools allow businesses to stay relevant in a customer’s mind, and they help prospective customers to find new companies to do business with.

When a prospect learns of your business, the first thing they will do is Google your name. Next, they click on the link to your website to learn about you. The prospect comes to you informed about what you do and who you are. Do you have a plan to capture the business?